Shipping & Delivery Policy
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
Delivery times vary depending on the destination and shipping method selected at checkout.
Estimated delivery times:
- Domestic Orders: 3–10 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on the delivery location and selected shipping method.
Free shipping promotions may be offered from time to time and will be clearly indicated on our website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Tastic Cosmetics is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
6. Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us, and we will work with the shipping carrier to resolve the issue.
7. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged items and packaging.
8. Customs and Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.